New M-secure system to tame rampant robberies facing M-pesa agents

New M-secure system to tame rampant robberies facing M-pesa agents
  • Leading telecommunication provider Safaricom is set to roll out a security device to protect M-pesa agents from the rampant insecurity
  • The M-secure device alerts nearest security offers at the touch of a button immediately M-pesa operators lands in trouble
  • More than three people have died in the first quarter of 2017 in M-pesa related robberies
  • M-pesa has played a crucial role both in the lives of citizens as well as the country’s economy 

M-pesa shop operators across the country are set to benefit from a new platform that seeks to tame a string of robberies that has plagued the sector in recent months

Dubbed M-secure, the new security system allows M-pesa shop owners to alert authorities at the touch of a button immediately they come under threat.

The device immediately alerts the operator’s office, the nearest police station, as well as three other, nominates numbers.

READ ALSO: M-Pesa customers to get real time transaction costs notifications as Safaricom updates its mobile money platform

The device comes at a time when M-pesa related robberies are on the rise, prompting business owners to invest in higher levels of security.

It has emerged that some entrepreneurs are reluctant to venture into the M-pesa business due to rampant cases of theft, ranging from robberies to the distribution of counterfeit denominations among others.

Reports indicate that over three people have lost their lives in M-pesa related robberies in the last three months of 2017 alone.

Speaking to the X News business desk, one M-pesa agent lauded the new security system.

READ ALSO: We don’t support bill seeking to split safaricom businesses ~ CS Mucheru

Joan Mungai, who runs an M-pesa outlet in Nairobi, has urged every M-pesa agent countrywide to ensure they have the device.

“We live and operate in our own businesses like we are slaves. The issue of insecurity has made us record little profits as we fear to keep huge cash for transactions in our shops,” she said.

A new World Bank report has revealed that M-pesa has made significant impacts in the lives of the millions of people. It has improved financial access to smallholder farmers and entrepreneurs and has cultivated a culture of saving among users.

 

 

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