On some hilarious, but if we really think about it sad news, the Xiaomi Mi Band 2 might be lauded for its affordable cost, but the fitness tracker cannot read stats off of black people. Particularly the band’s heart rate monitor seems to be prevented from receiving information from users who have dark complexions.
Many users on fitness and tech forums have launched complaints against the device for this very reason. In a discussion on Miui Forums titled, ‘Xiaomi Mi Band 2 is seemingly incompatible with dark skin’ there are a number of users who report that they are suffering from this problem. One user named Ara12321 says, “Heart Rate measure is not working on Black skin, but when it kept in the palm, it is working fine. Please resolve this issue quickly.” Jugal@JS another member states, “I too bought my mi band 2 it’s nice and working well except the heart rate is not working on my hand as I’m black but it works on my finger tips and if I keep 1cm above the wrist, it works. I didn’t have a solution, help me to resolve.”
There are some buyers suggesting that the solution to the problem might be met by putting white paper in between the skin and the sensor while another states that all that is required is an update, which has failed to create any changes for some. Complaints on these forums have been posted since October of 2016 and while Miui claims to be working on the issue maybe the $20 [Ksh.2080] is not worth a repeat purchase.
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